Your user profile is a collection of settings that let you customize the computer appearance and performance. It contains settings for desktop backgrounds, screen savers, sound settings, and other features. User profiles help make sure that your personal preferences are used when you log on to Windows. So for about the past month, my Outlook constantly freezes, the window grays out, and I get a “not responding” error message. I am not quite sure when this started, otherwise I would have rolled back updates and/or removed recently installed apps.

We love reading your suggestions on new features and feedback about how you use our products! To learn more about how to share feedback, see How do I give feedback on Microsoft Office. The fixing Microsoft Outlook problems folder may have been deleted or the server where the folder is stored may be unavailable. You don’t have appropriate permission to perform this operation. To access the filtering options faster, add them to your Quick Access Toolbar.

Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. No matter how well written add-ins are (and even Outlook itself), there will always be the occasional Outlook problem that doesn’t seem to go away or may not be related to add-ins at all.

To determine the cause of the performance issues, start the Assistant, and run the Outlook Diagnostic in the Advanced Diagnostics section. Sometimes, your PST files can develop errors or fixing Microsoft Outlook problems data inconsistencies, resulting in unexpected behavior in Outlook. When you suspect that there’s an issue with the integrity of your PST file, you can run Scanpst.exe to repair your PST files.

Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. After you’ve selected fixing Microsoft Outlook problems a task, you can use the details pane to do things like add more information, add steps, or mark as important. Add a contact to your Favorites by selecting a contact in the list, and then selecting Add to favorites. When you add someone as a favorite in People, they’ll also show up under Favorites in Mail, and the other way around, provided that the contact has an email address.

Blocking someone doesn’t stop their email from coming to your mailbox, but it does automatically move the message to your Junk Email folder where you can review it (in case it was blocked in error). This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up.

You can mitigate this higher cost by using Appointment Recurrence settings to set an end time or maximum recurrence count. Then, you can create a new recurring meeting instead of extending the existing recurrence. To reduce the number of items that are stored locally, limit the synchronization window that’s used for shared folders. To fix performance issues that affect shared folders, try the following method. To fix performance issues that affect your Calendar, Mail, or shared folders, use the following resolutions, as appropriate. The built-in back-off mechanisms in the indexing component of Windows Search or WDS pauses the indexing of Outlook data when the system is under heavy use.

If your internet is fine, but you still get Send and Receive Error in Outlook, go with the other solutions to resolve it. None of the events or information was lost in the move to the new calendar. The Family group calendar now appears in the Outlook.com groups area in the left nav on Outlook web and in the groups area of the Outlook mobile app.

Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur. The settings in the Send/Receive Group windows let you customize the synchronization rate of the new group. The software can be deployed in virtual, hosted cloud, on-premises, or hybrid network environments. The company sells its software and services directly and through a network of global channel partners. Before using this tool, we recommend making a backup copy of your PST file in case any errors or file corruptions occur to the original file.

You must have at least three user accounts on the computer to complete these steps. You may have to contact your antivirus software vendor to determine how to configure the software to exclude any integration with Outlook or to exclude scanning in Outlook. Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. Make sure that the latest updates for Outlook are installed. For more information, see How to install the latest applicable updates fixing Microsoft Outlook problems for Microsoft Outlook (US English only).